Frequently Asked Questions

  How long does the journey take?

 What are your Terms & Conditions?

 What are your international toll free numbers?

  Where can I rent a campervan or car?

  Do I need to pay for the driver or is this included?

  How early do I need to check in?

  What if I need to cancel or change my booking?

  Can I smoke onboard the ships?

  How much luggage can I take onboard?

 What credit cards do you accept?

  Can I receive a GST invoice with my booking?

  Can I take pets with me on the ferry?

  Can unaccompanied children travel on the ferry?

 Who owns the website ferrycrossing.co.nz?

Chat live with one of our staff

Chat with us Live using the live chat system.

Just click on the icon to the right and one of our customer service representatives will answer your questions online in person.

Contact Us

If you have any questions or want more information on travelling the Cook Strait on the interislander ferry, get in touch with one of our friendly staff by phone, email or fax.

Phone  : 0800 399 736   (international toll free numbers)
Fax : 64 9 374 4370
email : info@ferrycrossing.co.nz

2-16 The Strand, Parnell, PO Box 68199, Newton, Auckland 1145, New Zealand

Car Hire and Campervan Rentals

If your looking for a car or campervan to travel around New Zealand JUCY rentals can come up with an extremely competitive package to get you moving.

JUCY is New Zealand's fastest growing vehicle rental company. Covering the entire North and South Islands of New Zealand, JUCY can get you zipping around the city for a few days or touring our beautiful country for a couple of weeks or more.

Rates start from $19 per day with a range of vehicles to choose from starting with small hatchbacks up to large minivans and campervans.  JUCY offers discounted rates for long term hires or for groups making JUCY a great option for your rental car needs to get you exploring beautiful New Zealand in style.

View the full range of cars and campers online at:  www.jucy.co.nz
 

New Zealand Traveling and Tourist Tips

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